FAQs


What should I do to prepare for a sale?

First, make sure to get your legal house in order. If there has been a death in the family, make sure that you have legal title and full authority to sell. Additionally, that all disbursements have been made to any and all heirs before our consultation. If there's a divorce or bankruptcy liquidation afoot, make sure that you talk to legal counsel before calling us so they can approve the go ahead. If you are the representative of an estate, we will need to have a photocopy of the necessary legal documents which authorize you to dispose of the contents. Lastly, we encourage families to take those items that have sentimental value before we assess the home. In the meantime, don't donate or throw anything away! Let us see if we can sell it!!

What do you do with items that don't sell?

Naturally, we strive to sell the entire contents of an estate, but there are always some things left over in each estate. We encourage our clients to walk through an estate after the sale to see if they want any remaining items. The next step would be to call our most dependable charity trucks. We will include their tax write-off with our final paperwork.

Please keep in mind, we are not antique dealers and do not own or operate a store, auction house, etc. To do so, we believe constitutes a conflict of interest.

The executor/executrix lives out of state. Can we still proceed with a liquidation?

Certainly. We often work for out of state heirs, executors/executrixes, trustees etc. All necessary arrangements can, if necessary, be handled via telephone calls, faxes and e-mails.

What if you find personal items (money, paperwork, photographs etc) while preparing the house for the sale?

No worries, we box all of these items up for you and either make arrangements for you to pick them up or ship them to you if you are out of area.

What is your commission?

We have no minimum fee and offer a sliding scale commission rate based on your personal home.

What's the timeline for a sale?

On average, we like to begin staging, pricing and advertising for 2 weeks before the sale. The sale itself generally lasts 3 - 4 days and 7 - 10 days later you will get your check and paperwork in the mail!

What if my estate contains fine art or very rare collectibles?

An antique or collectible has to be very rare indeed for us not to have prior sales experience or knowledge of it. For fine art and ancient artifacts, if we cannot find the necessary information, we have sources of appraisers and dealers who do.

What if the charity doesn't take everything?

After we have sold everything and donated the rest, there still might be items leftover. Charities have become picky lately. For cases like these, we provide an optional add-on service called a clean out.


It includes the removal of all personal property including debris, trash and foodstuffs. We go through and empty every room, attic, basement, garage and storage shed. We will work closely with you on this, making sure you are aware of exactly what needs to be hauled away.